How Are You Keeping Your Consumers Safe?

How Are You Keeping Your Consumers Safe? | Diebold Nixdorf Blog

In its 2016 Identity Fraud Study, Javelin Strategy & Research notes that over the past six years, thieves have stolen $112 billion in the U.S. alone. Interestingly, Javelin goes on to note that consumers themselves may be contributing to the problem: “The study found consumers that do not trust their financial institutions are less likely to use transaction monitoring, email alerts, credit freezes and black market monitoring. This results in their information being used for 75% longer by fraudsters and incurring a 185% greater mean consumer expense than those victims that have high trust in their financial institutions.”

As many of us around the world look forward to a new year, there’s no better time to consider the ways your organization, be it financial or retail, is securing consumer data and transactions – especially in ways that are seamless and innocuous to your consumers. We rounded up some of the best product blogs from our archives, featuring concepts and solutions that are designed to simplify and secure the user experience.

Safer Consumer Credit Card OnboardingSafeLoad | How Are You Keeping Your Consumers Safe? | Diebold Nixdorf Blog

We were incredibly excited to unveil this concept at Money20/20 last year. XPRESSION SafeLoad onboards consumers at the ATM – where you’re able to confidently verify them through card and PIN, virtually eliminating the “yellow path” fraud that’s commonly associated with online card onboarding.

Safer Self-Service Terminal TransactionsActivEdge | How Are You Keeping Your Consumers Safe? | Diebold Nixdorf Blog

Skimming is one of the most expensive challenges faced by our industry – and there’s only one solution that mitigates all known methods of skimming at a self-service terminal. ActivEdge, the most advanced card reader on the market, features a moving read head and long-edge card insertion. These innovations make it virtually impossible to steal consumer data.

Safer Consumer Verificationbiometrics | How Are You Keeping Your Consumers Safe? | Diebold Nixdorf Blog

In regions where identity theft has long been rampant, biometrics have been a runaway success story. Across Latin America, for example, biometrics are a common method of authenticating users at self-service terminals. In this post, we explored our long history of innovation in the field, and where new solutions are headed.

Is there a security issue not on this list that your organization is concerned about? Let’s talk about your unique priorities, and the Diebold Nixdorf solution that could help.