Olaf Heyden

Olaf Heyden is Diebold Nixdorf’s senior vice president, services. In this role, he is responsible for the organization’s global service business, which encompasses hardware-related maintenance as well as higher-value managed services and outsourcing. With more than 29 years of experience, Heyden has held a number of senior leadership positions at various global IT and telecommunications companies. Prior to joining Wincor Nixdorf in 2013, Heyden served as the CEO for Freudenberg IT KG, an international provider of IT services in Germany. In that role, he was responsible for the company's successful turnaround and strategic realignment. Prior to that, Heyden spent 12 years in various senior leadership positions at Deutsche Telekom, a German telecommunications company. Heyden has also served as vice president of the operational business process outsourcing business at EDS in Europe, and successfully managed its IT organization as the CIO during the start-up phase of its mobile provider, E-Plus. Heyden studied business administration at the Ravensburg University of Cooperative Education in Germany, and received a degree in business computing from the University of Applied Sciences in Rendsburg, Germany.

Blog Posts By: Olaf Heyden

Services for a Connected World

The world is becoming more interconnected—which leads to new layers of complexity and also opportunities for businesses large and small. Fintech …